PRIVACY POLICY:

Last Revised: November 3, 2023

This Privacy Policy defines how we use the personal data you provide us and informs you of what rights you have with respect to our use of your personal data.

Your privacy is a top priority. We appreciate that you put your trust in us when you provide us with your information. We design all of our products and services with your privacy in mind.

1. WHERE THIS PRIVACY POLICY APPLIES

This Privacy Policy applies to websites, apps, and other services of 2Hearts4Love (2H4L).

2. DATA SECURITY

To prevent unauthorized access and ensure the correct use of information, we have put in place safeguards to secure the information we collect, but we can’t warrant the security of the data you send us even with the safeguards we have put in place.

No organizational or technical measures are 100% secure so you should use caution when disclosing information online and act reasonably to protect yourself online.

3. PERSONAL DATA COLLECTED

We collect Personal Data from you when you create an Account. We may also collect Personal Data you provide by interacting with us through social media or other services.

We also collect, use and share data such as statistical or demographic data. Such data is not considered Personal Data by law as this data does not reveal your identity.

We help you develop connections by collecting some information about you, such as basic profile details and the types of people you'd like to meet. This data may include details you provide about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, and information about your health.

We also collect data generated as you use our services, for example access logs, as well as information from third parties, like when you access our services through a social media account.

Information Provided By You

1. When you create an account, you provide us with required data such as your login credentials as well as some basic details such as your gender and date of birth.
2. We collect information about which features you use, how you use them and the devices you use to access our services.
3. As you complete your profile, you may choose to share additional information, such as information on your personality, lifestyle, personal interests, as well as content such as photos and videos. To add content like pictures or videos, you may allow us permission to access your camera or photo album. By choosing to provide this information, you consent to our processing of that information.
4. When you subscribe to Alpha Ads or access certain Private Photos, you provide us your payment information, such as your debit or credit card number or other financial information.
5. We collect information about your activity on our services, such as date and time you logged in, features you've been using, searches, clicks and pages which have been shown to you, referring webpage address, and advertising that you click on.
6. We collect information how you interact with other users, time and date of your exchanges, number of messages you send and receive.
7. If you contact our customer service team, we collect the information you give us during the interaction. We may record these interactions for training purposes.
8. We record data of your chats with other users as well as the content you publish.
9. We collect hardware and software information such as IP address and location, device ID andtype, device-specific and apps settings and characteristics, browser type, version and language, operating system, time zones, and other identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
10. Unless you are operating in Incognito Mode, we collect your geolocation (latitude and longitude) through various means, depending on the device you're using, including GPS,

Bluetooth or WiFi connections. The collection of your geolocation may occur in the background even when you aren't using the services.

Information Provided By Other Users

1. We may collect information about you from other users if they contact us about you.

4. HOW WE USE YOUR DATA

We use Personal Data collected about you to:

1. manage your Account;
2. provide you with our Services;
3. complete your transactions;
4. maintain our Services (including security, troubleshooting, testing, system maintenance, support, reporting, hosting of data, and blocking users);
5. improve our Services, including your experience and recommendations;
6. contact you, including sending marketing, advertising, and other information;
7. improve user relationships and experiences;
8. help you connect with other users;
9. develop advertising tailored to your interests on our services;
10. develop new features and services;
11. and to prevent blocked users from accessing your profile.

We use data to help detect and fight fraud and other illegal activities by:

1. investigating ongoing or alleged misbehavior;
2. better understanding and designing countermeasures against these activities;
3. retaining data related to fraudulent activities to prevent against recurrences;
4. and assisting law enforcement.

5. WHO WE SHARE YOUR DATA WITH

We do not share your Personal Data with third-parties for their marketing purposes without your permission.

We may share data as follows:

1. with third-party service providers for business purposes, including those that provide business, professional, or technical support functions;
2. information about you with your financial service provider in order to verify and make transactions and refunds and for fraud detection purposes;
3. to respond to subpoenas, judicial processes, or government requests and investigations, or regarding an investigation on matters related to public safety, as permitted by law, or otherwise required by law;
4. if we believe that there has been a violation of our Agreement, any other legal document or contract related to our Service, or the rights of any third party;
5. and we may share date, anonymous, or de-identified data with third parties for their marketing or analytics uses.

6. COOKIES AND DATA COLLECTION TECHNOLOGIES

We may use cookies and similar technologies to recognize you and/or your device. We may use them to authenticate you, remember your preferences and settings, analyze site traffic and trends, and measure the effectiveness of advertising campaigns.

Some browsers transmit "do-not-track" signals. Because of differences in how web browsers incorporate this feature, we may not be able to determine whether you intend for these signals to be transmitted. We currently do not take action in response to these signals.

7. INTERNATIONAL TRANSFER OF INFORMATION

For users in the European Economic Area ("EEA"), Personal Data collected in the EEA may be transferred, stored and processed by us and our service providers in the United States and other countries whose data protection laws may be different than the laws of your country. These transfers are required to provide our Services and to perform the agreement with you.

If you are a citizen of Canada, Mexico, or Brazil and have questions about the accuracy of information that we have collected about you, you can have access to that information in order to verify and update it, unless we are permitted or required under applicable laws to refuse your access to such information.

You may write or email us the e-mail address in the Contact Us section below.

8. YOUR RIGHTS

You have the following rights under law. To protect your security, we may require you to verify your identity before any exercise of the following rights according to applicable law.

1. Request access to a copy of the Personal Data we hold about you and to check that we are lawfully processing it.
2. Request correction of the Personal Data that we hold about you, though we may need to verify the accuracy of the new data you provide to us.
3. Request us to delete or remove your Personal Data, where we may have processed your information unlawfully or where we are required to erase your Personal Data to comply with local law.
4. Object to processing of your Personal Data on the grounds that you feel it impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling grounds to process your information which overrides your rights and freedoms.
5. Request the transfer of your Personal Data to you or to a third party. This right only applies to automated information which you initially provided consent for us to use.
6. Right to withdraw consent at any time to process your Personal Data. If you withdraw your consent, we may not be able to provide certain features of our Services to you.
7. If you wish to exercise any of the rights set out above, please contact us at the e-mail address in the Contact Us section below.

9. RESIDENTS OF CALIFORNIA

We do not sell your Personal Data to third parties. We do disclose Personal Data for business purposes, including but not limited to services performed on our behalf, to provide advertising on our Service and elsewhere based on users’ online activities over time and across different sites, services, and devices, and to protect against fraud and malicious activity.

Section 1798.83 of the California Civil Code entitles residents of California to request a notice detailingthe categories of Personal Data that we have shared with third parties for direct marketing purposes during the preceding calendar year, as well as the identity of those third parties. To request a copy of your Personal Data maintained by us, please contact us as at the e-mail address in the Contact Us section below.

Once we receive your request, we may verify it by requesting information sufficient to confirm your identity. If you would like to use an authorized agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to exercise rights on your behalf.

10. HOW WE PROTECT YOUR INFORMATION

As with all technology companies, although we take steps to secure your information, we do not promise that your personal information will always remain secure. We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately.

11. DATA RETENTION

We keep your personal information only as long as we need it for legitimate business purposes. We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, audit, reporting or corporate compliance requirement.

To determine the appropriate retention period for Personal Data, we consider the sensitivity of the

Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, and the applicable legal requirements. We cannot promise that all data will be deleted within a specific timeframe due to technical constraints.

We delete your information upon deletion of your account unless:

1. we must keep it to comply with applicable law;
2. we must keep it to evidence our compliance with applicable law;
3. there is an outstanding claim or dispute requiring us to keep the relevant information until it is resolved;
4. or the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security.

12. CHILDREN'S PRIVACY

We do not permit users under the age of 18 to register an account on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.

13. OTHER SITES LINKED TO OUR SERVICES

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

14. PRIVACY POLICY CHANGES

This Privacy Policy was last updated on the date identified above and we reserve the right to modify this policy at any time without prior notice, as permitted by law. Please review our most recent Privacy

Policy before you provide any Personal Data. Privacy Policy updates on our Service will be identified with the "Last Revised" date at the top of the Privacy Policy. Your continued use of our Service shall indicate your consent to the then-current Privacy Policy.

15. QUESTIONS OR CONCERNS

Questions or concerns regarding the use or disclosure of Personal Data should be directed to us via the email address provided below. In the event we are unable to mutually resolve a complaint; we will work with you and agree to refer your complaint to an independent dispute resolution authority. You may also work with the Data Protection Authority in your country http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm to assist with this process.

16. DOWNLOAD A COPY OF OUR PRIVACY POLICY

You can download a PDF version of our Privacy Policy here: https://2hearts4love.com/privacy-policy/

17. DOWNLOAD A COPY OF OUR COOKIE POLICY

You can download a PDF version of our Cookie Policy here: https://2hearts4love.com/cookie-policy/

18. CONTACT US

If there are any questions regarding this Privacy Policy, you may contact us via e-mail at mailsupport@mail.2hearts4love.com.